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Getting Started

• What is DC UNIVERSE INFINITE?
• What content is available on DC UNIVERSE INFINITE?
• What platforms does DC UNIVERSE INFINITE support?
• How much does DC UNIVERSE INFINITE cost?
• What's included in a DC UNIVERSE INFINITE subscription?
• Where is DC UNIVERSE INFINITE currently available?

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Account

• How do I reset my password?
• How do I cancel my subscription?
• How can I upload my own profile avatar?
• I didn't receive a verification email or receipt
• How do I delete my account?

Billing

• Which payment methods are accepted?
• How do I change/update my payment method?
• Purchase errors on DC UNIVERSE INFINITE

Troubleshooting

• I'm getting "An unexpected error has occurred" when trying to subscribe (Android users)
• I'm getting Alfred screen while reading the comics (Android users)
• The DC UNIVERSE INFINITE app/website is not working correctly
• I'm having trouble logging in to my DC UNIVERSE INFINITE account
• Is there an iOS version minimum for iOS devices?

DCUI Ultra

• What is DC UNIVERSE INFINITE Ultra?
• When do the benefits of upgrading to the DC UNIVERSE INFINITE Ultra tier begin?
• Where will DC UNIVERSE INFINITE Ultra be available?
• Will the DC UNIVERSE INFINITE Ultra be available as a monthly subscription?
• I subscribed through the DC UNIVERSE INFINITE website, how do I create a new Ultra subscription or upgrade my current subscription?
• I subscribed through iTunes or Google Play. How do I upgrade to the DC UNIVERSE INFINITE Ultra subscription?

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DCUI x BATMAN/FORTNITE: ZERO POINT

• What is BATMAN/FORTNITE: ZERO POINT?
• How do I get the codes?
• Will the BATMAN/FORTNITE: FOUNDATION comic and digital items be available via DC UNIVERSE INFINITE?

Gotham Knights

• What is Gotham Knights?
• What is Batman: Gotham Knights - Gilded City?
• How can Gotham Knights players get access to The Batman: Gotham Knights - Gilded City exclusive in-game items?
• What can I obtain from the Gotham Knights comics and when are their release dates and availability?
• How do I redeem my code for my exclusive in-game item?
• What if I haven't received my code after reading the Batman: Gotham Knights – Gilded City comic?

Xbox Game Pass Promotion

• What is the XBox Game Pass promotion?
• Why was I charged right away when I upgraded from the 90-day trial?
• How do I get the Injustice 2 codes and DC Collectible Comics Super Power Pack?
• How do I redeem my Injustice 2 character?
• Which comics are included in the DC Collectible Comics Super Power Pack?
• How do I redeem my DC Collectible Comics Super Power Pack?

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Community Guidelines

• Community Guidelines
• Posting Guidelines
• FanArt Submission Guidelines
• Self-Promotion Guidelines
• How do I report a community violation?