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General Questions
- In which countries is DC Universe available?
- What devices is DC Universe available on?
- What are the benefits of a DC Universe membership?
- What content is available on DC Universe without a membership?
- Why don't you have a specific title on DC Universe? When will you add it?
- Is the content on DC Universe appropriate for children?
Account and Billing
- How can I upload my own profile avatar?
- Can I add multiple users to my DC Universe account?
- How do I change/update my payment method?
- How much does DC Universe cost?
- Can I use my subscription on any app or device?
- How do I reset my password?
Watching Videos
- Troubleshooting video playback and connection speed issues
- Playing on Chromecast and AirPlay
- Why are my videos buffering? Why can’t I watch in HD?
- How often are episodes of DC Universe original shows released?
- What resolution is DC Universe available in? Do you offer titles in 4K and UHD?
- What languages do you support?
Reading Comics
- What comics are available with the DC Universe subscription?
- Is this the ENTIRE digital library, or an expanded library?
- Are comics being rotated out and in?
- Will there be an ongoing effort to upload comics as they’re digitized? Will newly digitized back list titles be added to DCU right away?
- What’s with the gaps/missing random issues?
- Will you have Vertigo, Milestone, Black Label, and other imprints?
Community
DC Universe Rewards
- What is DC Universe Rewards?
- How do I participate?
- How do I earn?
- Can I earn tokens even if I don’t have an active subscription?
- Are points only awarded for engaging in content featured on the earn page?
- Why didn’t my tokens update?