All Sections
DC Universe Infinite Transition
- What is DC UNIVERSE INFINITE?
- What content will be available on DC UNIVERSE INFINITE?
- On what platforms will DC UNIVERSE INFINITE be available?
- When will DC UNIVERSE INFINITE be available?
- How much will DC UNIVERSE INFINITE cost?
- Will I have access to DC UNIVERSE INFINITE on my TV or Amazon tablet?
DC Universe Shop
General Questions
- In which countries is DC Universe available?
- What devices is DC Universe available on?
- What are the benefits of a DC Universe membership?
- What content is available on DC Universe without a membership?
- Why don't you have a specific title on DC Universe? When will you add it?
- Is the content on DC Universe appropriate for children?
Account and Billing
- Purchase Errors on DC Universe
- How do I change/update my payment method?
- How much does DC Universe cost?
- How can I upload my own profile avatar?
- Can I use my subscription on any app or device?
- How do I reset my password?
Watching Videos
- Why are my videos buffering? Why can’t I watch in HD?
- Troubleshooting video playback and connection speed issues
- How often are episodes of DC Universe original shows released?
- What languages do you support?
- Will there be ads or commercials on DC Universe?
- Downloading videos to watch offline
Reading Comics
- What comics are available with the DC Universe subscription?
- Is this the ENTIRE digital library, or an expanded library?
- Are comics being rotated out and in?
- Will there be an ongoing effort to upload comics as they’re digitized? Will newly digitized back list titles be added to DCU right away?
- What’s with the gaps/missing random issues?
- Will you have Vertigo, Milestone, Black Label, and other imprints?
Community
DC Universe Rewards
- What is DC Universe Rewards?
- How do I participate?
- How do I earn?
- Can I earn tokens even if I don’t have an active subscription?
- Are points only awarded for engaging in content featured on the earn page?
- Why didn’t my tokens update?
DC Universe Member Exclusive HBO Max Promotion
- What is the DC Universe Member Exclusive HBO Max Promotion?
- Who is eligible for this promotion?
- How do I redeem this offer?
- I'm already subscribed to HBO Max, can I still redeem this offer.
- How will I be billed for both services?
- Can I cancel my DC Universe subscription and still get the discount for HBO Max?