If you are receiving "An unexpected error has occurred, please contact support", please make sure that your app is at least v 5.10.1.
- Log out of the DCUI app (Go to More -> Setting -> Log out)
- Click the Home menu button on the DCUI app
- Go to More at the bottom of the app
- Click Start Free Trial
- Select your plan (Monthly, Annual, or Ultra)
- This will take you to the Register/Sign up page, click Log In
- Enter your email and password
- Follow the Google Pay prompts
If you are still having issues, please contact us and provide us with the following:
- Make and model of the device
- Android OS running on the device
- A screenshot of any error that you received