I'm getting "An unexpected error has occurred" when trying to subscribe (Android users)

If you are receiving "An unexpected error has occurred, please contact support", please make sure that your app is at least v 5.10.1.

1. Log out of the DCUI app (Go to More -> Setting -> Log out)
2. Click the Home menu button on the DCUI app
3. Go to More at the bottom of the app
4. Click Start Free Trial
5. Select your plan (Monthly, Annual, or Ultra)
6. This will take you to the Register/Sign up page, click Log In
7. Enter your email and password
8. Follow the Google Pay prompts

If you are still having issues, please contact us and provide us with the following:

• Make and model of the device 
• Android OS running on the device
• A screenshot of any error that you received